Returns & Exchanges

BioSonic Enterprises Unconditional Guarantee
We unconditionally guarantee all of our products. We are committed to giving you the best service possible. Please email us if you have any comments.

We offer products that are unique and are to benefit and contribute to your lifestyle. If you are dissatisfied with any product, for any reason, return the product(s) within 30 days for a full refund. (Shipping charges not included in refund.)

All products to be returned require a return authorization number prior to their return. To acquire a return authorization number, call (800) 925-0159 or email us. We will reply to your request.

Note that all returned products must be in the same condition as when they were received, including box and packaging.

BioSonics.com Safe Shopping Guarantee
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 worth of fraudulent charges. If your bank does hold you liable for any of this $50, BioSonics.com will cover the entire liability for you, up to the full $50. BioSonics.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at BioSonics.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.